12 Best Salesforce Courses Online (Free and Paid Classes)

Best Salesforce Classes
What is salesforce? Why are so many employers looking for people who have this skill? How do you use salesforce? Is it a bankable career you could take up as a consultant or system admin? Salesforce knowledge can amplify your income provided you avail yourself of easy-to-follow salesforce online training.


Someone looking to commence a new career that can amplify your income, and assure magnificent job security, even during recessions, can consider enrolling in the salesforce courses online free or paid.


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How Did We Select Them?

We searched the web for the salesforce free courses and paid classes. Then we individually screened these classes and reviewed them. It helped us pick 25 such alternatives.


Then we forwarded our list to industry experts, who compared the sessions further, and that is how we got this list of top 12 courses.


12 Best Salesforce Online Training and Certification Courses

1. Salesforce 101: Introduction to Salesforce – [Udemy]

Salesforce 101: Introduction to Salesforce

Rating 4.5
Who should take this class? It is one of the best salesforce courses online for:

  • People new to salesforce who wish to understand what it is and the kind of products it sells
  • Anyone who has heard of salesforce but wants to know further about it
  • Someone who wants clarity on salaries can get working in the salesforce
  • People who need an overview of the certifications and which to begin with first
Enrolled 39,663 students
Duration 2 hours of on-demand video
Instructor Francis Pindar
Paid Yes
Certification Yes
Return or refund policy 30-Day Money-Back Guarantee
Cons The visuals in this class are great, but the instructor is not the most engaging.


First on our best salesforce training online list is a course by Udemy.


Are you unsure of what salesforce is? Do you use salesforce but are not thorough with all the products that salesforce has on offer? Are you interested in knowing the money you can make working with the Salesforce products?


If yes, this is one of the finest salesforce courses online just for you.


It is a brief but bestselling course. Once you finish this class, you will understand:


  • Salesforce cloud services
  • Salaries you can make working with salesforce
  • Certifications available to you and the ones you may consider starting based on your background


The instructor also takes you through the complete Salesforce history to depict how it all began and evolved over the years. In the class, you will find a demo of some of the Salesforce platforms in the Salesforce ecosystem.


Learning Outcomes

In this salesforce online training and certification, you will grasp the following:

  • Overview of the products that salesforce offer
  • Understanding of the Salesforce Process and Certifications
  • Learning how much money you can get by working in the salesforce



You need to have a:

  • A Windows, Linux, or Mac PC/Laptop with a web browser
  • Acrobat Reader or another PDF reader


Reviews by Sarah B.

I was looking for a 101 or overview. This is extremely detailed to the overall product. very good.



2. Salesforce New User Training – [Udemy]

Salesforce New User Training

Rating 4.4
Who should take this class? It is one of the strong recommendations in salesforce courses online for:

  • People with internet access hoping to amplify their technical business skills
  • Those who wish to apply themselves to all the lessons
Enrolled 20,291 students
Duration 1.5 hours of on-demand video
Instructor Aspiratech Training
Paid Yes
Certification Yes
Return or refund policy 30-Day Money-Back Guarantee
Cons Fifty percent of the videos in this class do not load properly.


It is a bestselling salesforce online training. This class can be a foundation you require to go on to the instructor’s Salesforce Beginner’s Complete System Administrator Training course that can train you for certification prep and job performance.


Regardless of your situation, you can use this class as an opportunity to build competency with a pervasive business technology tool.


Expert trainers created this class. It is one of our top contenders in the salesforce courses online as it employs the Adult Learning Theory to assure effective learning.


The class can take about a week to complete, even if you do all the exercises and work on it evenings after work. It is presented to you by Aspiratech, the Salesforce Training experts.


Learning Outcomes

In this top-rated salesforce course for beginners, you will learn:

  • How to use Salesforce.com on the job
  • Explaining Salesforce to others
  • Answers to all questions associated with salesforce
  • Gaining the ability to confidently present yourself as someone who knows how to use this business tool
  • Applying the best Salesforce practices to get the most from this tool
  • Making your life easier with salesforce.
  • Getting a raise with your knowledge and understanding of salesforce



It is not one of the salesforce online training free. So, you need money to take this class. Beyond this, there is no need for any previous knowledge for this class.


Reviews by Keerthy V.

Great Training for beginners. Makes one familiar with all the terminologies and navigations.



3. The Complete Salesforce Development Course – [Udemy]

The Complete Salesforce Development Course

Rating 4.5
Who should take this class? This salesforce course for beginners is for:

  • Salesforce Platform Developer 1 or 2 Certification Aspirant
  • Salesforce Admins & Developers
  • Someone new to the programming world
  • All Salesforce Development Aspirants
  • Engineering Freshers and Graduate Students
  • People who are not well-versed with technology
  • Experienced individuals looking forth to skill up
Enrolled 27,854 students
Duration 31.5 hours of on-demand video
Instructor Manish Choudhari
Paid Yes
Certification Yes
Return or refund policy 30-Day Money-Back Guarantee
Cons Some parts in the course lack sound.


It is not a salesforce free course. So, if that is what you seek, you may have to give this one a skip. But, it is one of the bestselling classes.


The class included these salesforce courses online are so well-formed that it makes you about 90 percent better than the whole lot. You will be working on over 60 challenges in this class.


In addition, there are over 15 projects covered in this course that help build your muscle memory and make you a proficient Salesforce Developer.


Learning Outcomes

It is not a salesforce online training free. But the price you pay is worth it all. Some things you learn in this class are:

  • Salesforce Full-Stack Development
  • Apex Development
  • Async Apex – Batch Apex, Queueable Apex, Schedule Apex, Future Methods
  • Web Application Development Architecture
  • Apex Unit Testing
  • Apex Programming Fundamentals
  • Fundamentals of Salesforce Apex Development
  • Exception Handling in Apex
  • Code Bulkification
  • Writing Triggers in Apex
  • Salesforce Lightning Design System (SLDS)
  • 2 Boss Level Projects



For these salesforce classes online, you must possess:

  • Love for technology
  • A zeal to learn
  • An ambition to become the best


Reviews by Saurabh N.

Everything is explained clearly with suitable challenges to build on explained knowledge.



4. A Business Manager’s Complete Guide to Salesforce CRM – [Udemy]

A Business Manager's Complete Guide to Salesforce CRM

About this salesforce online training


Rating 4.4
Who should take this class? It is one of the top salesforce certifications online for:

  • Beginners as it starts from the basics
  • Sales Professionals and Account Managers who have to manage sales processes and relationships using Salesforce.com
  • People of all skill and experience levels
  • Platform Developer I and Platform Developer II aspirants
Enrolled 6,052 students
Duration 4 hours of on-demand video
Instructor John Wiley & Sons
Paid Yes
Certification Yes
Return or refund policy 30-Day Money-Back Guarantee
Cons Some sections in the class are dated.


Learning Outcomes

In this salesforce online training, you will discover the following:

  • How to use salesforce to improve your company’s customer service
  • Building a customer-focused business
  • Connecting to social networks and improving customer satisfaction
  • Intricacies of this valuable customer relationship management program
  • Create Reports, Collaborate, and Manage a Sales Team
  • Integrating Salesforce with Microsoft Outlook so you can sync emails, contacts, tasks, and appointments to share them with colleagues
  • Using salesforce to manage customer relations
  • Planning and tracking activities, collaborating with co-workers.
  • Mastering, whether you operate a service-based or product-based business
  • How to use this in-demand software to reduce costs and increase profitability every day
  • Run reports and creates dashboards
  • And more



For these salesforce classes online, you will require:

  • Google Chrome or any other web browser
  • Internet


Reviews by Tomilola A.

Yes. It is a good match for me. The introduction was super exciting and clear.



5. Complete Salesforce Classic and Mobile New User Training – [Udemy]

Complete Salesforce Classic and Mobile New User Training


Rating 4.7
Who should take this class? It is not a salesforce online training free. So, if that is what you seek, you can skip this session. But, the class will benefit:


  • This class is for the new salesforce platform users.
  • Users who offer sales, marketing, or service functionality on the salesforce platform
  • Salesforce Administrators, Developers, Business Analysts, Consultants, and Project Managers, seeking a better understanding of how end-users use salesforce in their day-to-day jobs
Enrolled 4,910 students
Duration 6.5 hours of on-demand video
Instructor Mike Wheeler, Aaron Wheeler, and Mike Wheeler Media
Paid Yes
Certification Yes
Return or refund policy 30-Day Money-Back Guarantee
Cons Many topics belong to the previous version of salesforce.


Do you need salesforce? Do you need a firm understanding of the platform as a whole? If yes, this is one of the top salesforce courses online. It can help you learn to be more productive and profitable. You will also learn to acquire marketable skills in the marketplace today and close higher deals on the way.


Learning Outcomes

Some things you discover in this salesforce online training:

  • Core functionality and standard tasks, such as searching, creating records, running reports, sending emails, logging calls
  • Customer Relationship Management Fundamentals as performed on the Salesforce Platform
  • Automating and optimizing your Marketing efforts
  • Service client relationships and offer top-notch customer support
  • Conducting business via phone with the Salesforce1 Mobile App
  • Analyzing data and making wise decisions with salesforce reports and dashboards
  • Comprehending the salesforce platform as a whole – Service, Sales, Marketing, and Analytics
  • Encompasses the entire lifecycle of the typical sales process from
  • Marketing (Attract Customers)
  • Sales (Attain Customers)
  • Service (Retain Customers)



For this salesforce certification online, you need:

  • No prior salesforce experience
  • How to sign up for your own free Salesforce account that you can keep for life


Reviews by Darcy G.

Very good course and Mike really does a great job of getting to the point and touching on all the key elements of Salesforce.



6. Salesforce Sales Operations Professional Certificate – Offered by Salesforce Pathstream – [Coursera]

Salesforce Sales Operations Professional Certificate – Offered by Salesforce Pathstream

Rating 4.6
Who should take this class? It is not the salesforce online training free. So, you must look for an alternative if you want a no-cost class. But, be assured, it is worth your money. The course is ideal for beginners.
Enrolled 15,096 students
Duration Approximately four months to complete – the suggested pace of 7 hours/week
Instructor Trailhead, Anthony Jones, and Angela Prakash
Paid Yes
Certification Yes
Return or refund policy 14-Day Money-Back Guarantee
Cons It is one of the top contenders in this best salesforce courses online list. But there are technical issues in this class.


Between 2019 to 2024, the salesforce economy will yield a revenue of over $1 trillion in new revenue. Trailhead, salesforce’s official learning platform, drafted this class that helps discover foundational skills in salesforce. It also prepares you for entry-level sales roles, including the sales operations specialist position.


This specialization is a combination of four salesforce online training and certification courses.


Learning Outcomes

In this course, you will:

  • Build charts, reports, and dashboards in salesforce to communicate relevant information about sales performance to executives, and stakeholders
  • Using salesforce sales cloud lightning for managing accounts, opportunities, quotes, products, and contracts
  • Understanding how CRM works in the context of marketing, sales, and customer service in modern business
  • This is the best salesforce training online for articulating the use cases for how salesforce can offer value to the sales team



You need no prior knowledge or experience for this salesforce course for beginners. So, if you have not studied salesforce, sales, or CRM before, you can still make the most of this class. We say so because, via the four courses, you will learn:

  • How to effectively leverage Salesforce data through reports and dashboards
  • How to manage opportunities in the salesforce
  • How to manage leads in salesforce?
  • How to use salesforce to ensure customer success
  • CRM fundamentals



7. Salesforce Fundamentals Specialization – Offered by University of California, Irvine – [Coursera]

Salesforce Fundamentals Specialization – Offered by University of California, Irvine

Rating 4.3
Who should take this class? It is not a salesforce free course. So, avoid it if looking for one. Nonetheless, it is worth the buck and is one of the top picks for beginners.
Enrolled 8,663 students
Duration Approximately three months to complete – the suggested pace of 5 hours/week.
Instructor Stephane Muller
Paid Yes
Certification Yes
Return or refund policy 14-Day Money-Back Guarantee
Cons Production quality in this salesforce online training and certification course is low.


In this salesforce course online specialization, learners are guided via the Salesforce Fundamentals for Business Administration Trailmix. You discover how it can support your business and what is possible with the salesforce platform.


Here, you will understand salesforce essentials, from building a user interface to creating dashboards and reports and advanced process automation. Once you finish this course, assignment projects, and modules, learners will have acquired the skills required to start implementing salesforce in a business.


There are four courses in this specialization:


Learning Outcomes

In this Coursera’s one of the best salesforce courses online, you will learn the following:

  • Managing user permissions, object creation, and data security
  • Accessing, transitioning and navigating around between classic and lightning salesforce interfaces
  • Managing and modeling data to design reports and data visualization
  • Automating business processes and integrating salesforce into an organization


Who should take this class?

It is not a salesforce online training free. So, if you need a freebie, this is not the one for you. But, it is an excellent pick if you are a beginner, sans any background.



8. Salesforce – [Trailhead]


If you wish to be well-versed, this is one of the top salesforce courses online. As part of this class, you will learn the necessary skills to empower you to drive innovation at work, grow your career, earn credentials, and connect with a global movement of Trailblazers supporting each other every step of the way.


So, go ahead and pick your training adventure, follow a guided learning path, and enjoy learning at your pace. You can sign up for expert-led classes and solve problems to assess your learning. It is a hands-on salesforce certification online.


What’s more? In this course you can also learn from each other, share tricks and tips with fellow trailblazers, and be a part of the community. However, you will enjoy this class if you wish to drive adoption or look for private lessons or tailored group learning options.


But, this is not a salesforce free course. But, this class gives you ample chance to reinvent your resume by acquiring these skill-based credentials. In addition, you can add points and badges to celebrate your hard-earned skills.


Whenever you are ready, put your skills to the test and go for super badges. It can validate your skills and prove that you have the skills to tackle real-world challenges while you earn valuable credentials that potential employers will trust.



9. Salesforce – [LinkedIn Learning]

LinkedIn Learning is a hub for some of the best salesforce courses online. They offer both paid and free courses. So, depending on what you like and what you wish to achieve from the class, you can make your selection. All of the sessions are presented to you by top experts and professionals.


Go through their selections, and pick a session that appeals best to you. In the paid courses, you will earn a certification. It is a shareable accreditation. So, you can post it on your social and download, print, and include it in your CV to amplify your chances of landing a job.


Some of the top salesforce classes online you can check on LinkedIn are:



10. Salesforce Certification – Administrator & App Builder Course – [SimpliLearn]

Salesforce Certification - Administrator & App Builder Course

This salesforce course for beginners can help you learn and master the concepts associated with being a Salesforce Administrator and App Builder. With this training program, you can learn to put together salesforce to gather, analyze, and look up important customer information and build apps using Salesforce Lightning.


It is not a salesforce free course. But, it comes with a 100% moneyback guarantee. This class involves 8X higher interaction in live online sessions. Top industry experts take these sessions.


You will also work on 28 case studies as part of the industry projects. All the sessions come with lifetime access and are self-paced. This class comprises 30 hours of hands-on practice with Salesforce Lightning.


Who should take this class?

This salesforce certification online is perfect for individuals aspiring to build a career in salesforce. It is particularly beneficial for app builders, developers, system administrators, sales representatives, IT managers, and product managers.



Learners must also possess a high school diploma or undergrad degree for these salesforce classes online. Furthermore, you will also require fundamental clarity on basic concepts and functions. Some topics you should know are – navigating Salesforce, data management, security, and using Sales Cloud. All of this can be beneficial before appearing for the exam.



11. Salesforce Training – [Mind Majix]

Salesforce Training
Mind Majix provides you with immersive self-paced and salesforce online training. It is a 30-hour session comprising several practical-oriented classes. In this session, you will learn Salesforce fundamentals, admin essentials, advanced topics like salesforce lightning, and real-time use cases.


This knowledge will help you ace your Salesforce Administrator Exam (ADM 201) and Salesforce Platform Developer 1 Exam (PD1). Once you finish this class, Mind Majix will take a mock interview to assess your skills.


Depending on your existing knowledge, you will receive personalized recommendations to improve and apply for salesforce jobs.


You will find 30 Hours of Sessions and 23 Hours of labs. It comes with flexible schedules, and you can get a free demo on request with these salesforce classes online. The course comes with 24/7 lifetime support, and there is also a one-on-one doubt clearing session. Once you finish the session is that you even get a certification post-completion.



12. Salesforce CRM Certification Training Online Courses – [Intellipaat]

Salesforce CRM Certification Training Online Courses
Now, we have arrived at the last listing in our list. On Intellipaat, you can find several best salesforce training online courses to help you master the necessary Salesforce concepts like Service Cloud and Sales Cloud, Salesforce objects, quote templates, lightning components, reports, data management, etc.


With these classes, it will be easier for you to work on industry-based projects and acquire the necessary experience. It can also help you land a bankable job.


Some of their top offerings are:


Related: Brand Management Courses Online | Email Marketing Classes




So, these are the top 11 best salesforce courses online. Each of these classes is equally good, but there is one that we particularly like – Salesforce 101: Introduction to Salesforce – [Udemy]. It is a comprehensive class and has a lot available for learning. Happy Learning!


Best Salesforce Courses Online Reviewed by 10 Salesforce Experts 4.6