Disputes are a part of life, especially in today’s volatile environment. Dispute resolution has become the need of the hour for many professions. When disputes arise, productivity of any organization reduces and it creates resentment at work.
Hence, every organization requires dispute resolution and qualified mediation experts. Today organizations are finding a shortage of such professionals to solve internal problems, commercial and international disputes.
So, there are several exciting opportunities for learners interested in the field. Conflict resolution skills can be used across multitude of disciplines. Whether you are a graduate or you are a seasoned professional, you require a solid plan & the best mediation course for getting into this career.
Enrolling yourself in mediation training programs can equip you with the required conflict resolution skills.
We have rounded up the top-recommended mediation courses online after consultation with experts in the field. These are some of the best mediation certificate programs that will help you develop conflict resolution skills.
8 Best Advanced Mediation Training + Basic Courses
- Mediation: Conflict Management & Resolution – Certification (Udemy)
- Mediation, Moderation, and Conditional Process Analysis (Udemy)
- Mediation and conflict resolution (Coursera)
- Semester Mediation and Conflict Management – online (Harvard Law School)
- Best Online Mediation Training Professional Level (Cornell)
- Accredited Mediation Course (London School of Mediation)
- Mediation Skills Training Program (Northwestern School of Professional Studies)
- Meditation Courses Online (Alison)
8 Best Mediation Training Programs
1. Mediation: Conflict Management & Resolution – Certification (Udemy)
If you want to learn how to mediate and find a solution to any conflict, this is the best mediation certificate course on Udemy. This course will give you a clear understanding of the stages of the conflict, methods of solution and the possible outcomes.
This is one of the best mediation courses. It will teach you the positive and negative effects of conflict, how to manage conflict and techniques of conflict resolution. Taking this course will be helpful in your daily life while resolving any dispute, conflict or debate.
You will understand the role of communication in conflict resolution, how to handle situations and how communication can be used to handle people and situations effectively. There is no requirement of any pre-requisite knowledge before opting for this mediator certification online.
Before enrolling, you can view sample videos. You will also get lifetime access to the content and it can be viewed both on TV and mobile.
| Rating | 4.2 |
| Duration | 1 hour |
| Level | Beginners |
| Refund policy | 30-day refund |
| Certificate provided | Yes |
| Course material provided | Yes ( 1 downloadable resources) |
| Recorded classes | Yes |
| Course type | Paid |
| Instructor | Glory Boyadzhieva |
Learning Outcomes
Some of the things you will learn from these best mediation courses:
- Mediation
- Comparison between basic techniques and mediation methods in court trial
- Comparison between mediation and court trial
- Who is a mediator?
- Three columns of mediation
- Mediation phases
- Types of decisions
- Stages of conflicts escalation
- Ability to communicate
- Skills and techniques of leading a conversation
- Techniques for asking questions.
- Group work.
- Practical exercise
Who is this best mediation certificate programs for?
This course is best for:
- Academicians
- Psychologists
- Social workers
- Psychiatrist
- Pedagogues
- Medical Practitioners
- Parents
- Nurses
- Students
Review Kent H.
There are a lot of great information. The instructor speaks very clearly and very easy to understand. I highly recommend this course.
2. Mediation, Moderation, and Conditional Process Analysis (Udemy)
Second on our list of best mediation courses is again an Udemy offering. Want to know how to become a certified mediator, this course from Udemy can help. It is a well-structured course that starts with simple models of mediation and goes through a series of examples of moderation.
This online mediation training certification covers the technique of mediation, moderation and conditional process analysis. You will come across the pros and cons of conflicts which will help you to prevent disagreements and help you to calm down in stressful situations.
Learners will learn to estimate combined direct and indirect, complex, and total mediating and moderating effects in PLS and OLS path models.
| Rating | 3.8 |
| Duration | 3 hours |
| Level | Beginners |
| Refund policy | 30-day refund |
| Certificate provided | Yes, mediator certification online |
| Course material provided | Yes (3 downloadable resources) |
| Recorded classes | Yes |
| Course type | Paid |
| Instructor | Geoffrey Hubona, Dean Lim |
| Cons | Course delivery could have been better |
Learning Outcomes
Few things that you will learn from one of the best mediation training programs:
- Apply the technique of process to estimate complex, combined direct, indirect and total mediating and moderating effects in path models of OLS and PLS.
- Have a range of analytical tools to estimate the differences between individual direct, indirect and total mediating and moderating effects
- Use R-based allstatGUI and MEDMOD software
Prerequisites for this best mediation course
This is one of the best mediation certificate programs available on the internet. Learners need to install the latest version of R and RStudio.
Who is this course for?
This best online mediation training is best suited for:
- Individuals who work with OLS regression models
- SAS and SPSS users of PROCESS scripts who wish to transfer these skills over to using R software.
- Faculty, graduate students, and professionals of quantitative and data analysis who work with linear modeling
- People who work with PLS path modeling
Review Swapnil T.
The sessions are exhaustive and Professor has described the concepts very much in detail and easier way. Thank you team, it is really great to learn from the sessions.
3. Mediation and conflict resolution (Coursera)
Become a certified mediator with one of the top-rated mediation courses from ESSEC Business School on Coursera. It will help you master the techniques and tools of mediation and negotiations that include advantages of mediation, styles of mediation and roles of mediation.
This best mediation course is ideal for intermediate learners. It is one of the mediation training programs of the 4 series course titled ‘Negotiation, mediation and conflict resolution specialization’. You will gain a deeper understanding of international and workplace conflicts and parts of mediation cycle here.
Basically this course will teach you the fundamental tools and skills of negotiation. Learners will also get to know about international political mediation. The schedule of this online mediation training certification is flexible and you can set your own deadlines. There are ample assignments to test your knowledge.
This one of the best mediation training programs will allow you to practice online negotiations with peers. By the end of the course, you will earn a certificate of completion and also will learn to analyze conflicts, carry out negotiations and settle them by becoming a mediator.
| Rating | 4.7 based on 94% ratings |
| Duration | 14 hours |
| Level | Intermediate |
| Refund policy | 7-day refund |
| Certificate provided | Yes, you get a mediator certification online |
| Course material provided | Yes |
| Recorded classes | Yes |
| Course type | Paid |
| Instructor | Alan Jenkins, Joseph Maila, Aurelien Colson |
Learning outcomes of this best mediation course
Few things that you will learn from this mediation certificate course:
- When to use mediation
- Different types of mediation
- Do’s and don’ts in mediation.
- Identifying challenges and difficulties in mediation
- Choosing the adequate strategies within a repertoire of options
Should you take these mediation courses online?
This course is ideal for people who wish to learn how to become a certified mediator, including
- Individuals who want to earn a dispute resolution certificate
- Professionals who wish to effectively resolve conflicts at workplace
- Team leaders who intend to create safe working environment through open dialogue
Review RS.
Very interesting course with content that is helpful & relevant for the professional environment.
4. Semester Mediation and Conflict Management – online (Harvard Law School)
Take advanced mediation training from Harvard Law School. This program is designed to help you improve your conflict management skills. It will teach you a range of theories about mediation and dispute resolution processes involving third parties.
Each class included in this one of the best mediation training programs covers theory and practice lessons. You will get an opportunity to participate in a number of mediation simulations for improving your skills, concept demonstration and opportunities to experiment. This is one of the best mediation certificate programs that is open to everyone.
It is mandatory to attend all live sessions of this best mediation course. The classes will be held once a week every Monday. You need to attend the classes regularly for getting the certificate of completion. Students are required to purchase a couple of books too.
| Level | Intermediate |
| Certificate provided | Yes |
| Course material provided | Yes |
| Live classes | Yes |
| Course type | It is one of the most popular paid mediation training programs |
| Instructor | David Seibel and Dan Green |
Topics Covered
The syllabus of this mediation certificate course covers:
- Mediation styles
- Ethical dilemmas
- Diagnosing conversation
- Dealing with difficult behaviours
- Managing workplace conflict
- Mediation in Litigation Contexts
- Mediating Complex Public Policy Disputes
5. Professional Mediation (Cornell University)
Want to build a successful career as a professional mediator with the best mediation course? Cornell University offers advanced mediation training that will let you gain a strong foundation in mediation skills. You will learn resources and techniques that you can apply in daily practice.
It is perfect for mangers or supervisors who wish to learn and practice negotiations. This course will help you acquire essential skills when it comes to solving disputes at workplace, mediation in ethical situations, mediation in business and more.
You can opt for this course with one-time fee or monthly payments. It requires you to put in minimum 3-5 hours a week. By the completion of this course, which is one of the best mediation training programs, you will earn a professional mediation certificate from the prestigious Cornell ILR School.
| Rating | 4.7 based on 94% ratings |
| Duration | 56 hours |
| Level | Intermediate best mediation course |
| Certificate provided | Yes, comes with a mediator certification online |
| Course material provided | Yes |
| Recorded classes | Yes |
| Course type | Paid |
| Instructor | Richard Fincher, Sarah Miller Espinosa |
Learning Outcomes
Some of the things that you will learn from this online mediation training certification:
- How to start a career as a professional mediator
- How to become a certified mediator
- Creating a business plan for workplace mediation
- Learn resources and techniques that can be applied in daily practice
- Develop mediation skills for employment disputes
- Evaluate strategies in successful arbitration
Who is this course for?
This mediation certificate course is ideal for:
- Entrepreneurs who wants to mediate
- HR professionals
- Independent consultants
- Labor relation professionals and union representatives
- Lawyers and attorneys
- Arbitrators
- Mediators
- Graduates interested to be a mediator
- Individuals aspiring to get into the career of mediation
6. Mediation Courses (London School of Mediation)
The London School of Mediation offers a wide range of mediation training programs that will help you perfect the art of mediation. There are accredited mediation courses meant for qualified mediators, courses for the workplace and so on.
All of these best mediation training programs are taken by highly trained and experienced leaders in mediation. LSM’s mediation courses online includes theory training, practical role play, workshop sessions, personal mentoring, practical and theoretical assessment. Taking these courses will help you become a certified mediator professionally.
We have listed here the best mediation courses from LSM.
International Commercial Mediation Online Course
This is the best online mediation training offered by LSM. It is provided by internationally-renowned, highly experienced tutors. This training offers a good opportunity for international delegates to engage in cross-cultural dialogue. This course includes personal mentoring, online practical sessions, and written assessment.
| Duration | 40 hours |
| Level | Intermediate |
| Certificate provided | Yes, comes with a mediator certification online |
| Course material provided | Yes |
| Recorded classes | Yes |
| Course type | Paid |
Learning Outcomes
Few things you will end up learning with these best mediation training programs:
- Develop questioning techniques and negotiation skills
- Manage the mediation process effectively
- Go beyond intractability
- Settle disputes and conflicts effectively
- Encourage participants to reach towards settlement
- Transform the way you and others communicate
Transformative Mediation
Usually transformative mediation is used at workplace and team mediations. It is a one-day best mediation course where you learn to change the quality of conflict mediation and the way you deal with conflicts. It includes theory and practical principles and role play.
Topics Covered
Few things that you will learn from this online mediation training certification course:
- Introduction to transformative mediation
- Empowerment
- Recognition
- Conflict shift
- How is transformative mediation different from facilitative mediation
- Role of mediator
- Avoiding direct response
- Role play exercise
7. Mediation Skills Training Program (Northwestern School of Professional Studies)
This mediator certification online is co-sponsored by the Illinois Mental Health Counselors Association. It focuses on the fundamental technique of successfully resolving disputes. This course will help you resolve conflicts in a healthy way both at workplace and home.
Being one of the best mediation course, it helps you to develop emotional intelligence and skills of conflict resolution so that you can effectively resolve the conflicts. Taking this course will help legal professionals to get into the career of dispute resolution, arbitration and mediation.
In addition to telling you how can you become a certified mediator, this program will help supervisors, people in managerial roles, sales professionals and corporate executives. For completing this training program, learners must attend the classes regularly.
By the time you complete these best mediation training programs, you will be awarded a certificate of completion. This advanced mediation training is conducted by instructors with a range of experience, specializations and expertise.
| Duration | 40 hours |
| Level | Intermediate |
| Certificate provided | Yes, you get a mediator certification online |
| Course material provided | Yes |
| Recorded classes | Yes |
| Course type | Paid |
Learning Outcomes
It is one of the top mediation courses online on the internet. You will learn:
- Skills to reach a resolution
- Set performance-based standards for evaluating own work
- Engage in mediations to understand the mediation process
- Work with professional coaches of conflict mediation
- Learn about ethics, opportunities in mediation and arbitration, and become a certified mediator
8. Meditation Courses Online (Alison)
Alison offers free best mediation courses to help you give a better insight into disputes and create a conducive environment. By taking this course, you will learn to handle disputes.
Students will learn five stages of negotiation, importance of ethics while resolving an issue, and common mistakes to be avoided while negotiating. This mediator certification online will teach you about different conflicts, causes of conflicts and resolution techniques.
By the end of the course, you will learn to be better at handling conflicts, making your life easier. Once you complete these courses, you will earn a certificate of completion.
We have listed few of the best mediation training programs on Alison:
- Introduction to Alternative Dispute Resolution
- Diploma in Alternative Dispute Resolution
- Conflict Resolution in the Workplace
Conclusion
Explore our list of best mediation certificate programs and go through the each course page to choose the best one suited for you and learn how to become a certified mediator. All these basic & advanced mediation training courses will help you acquire mediation skills that will be helpful in both your personal and professional life.
