Conflict Resolution Training Online with Best Courses

Conflict Resolution Training Online
 
Conflicts are a part of life. Whether it is mediating between your colleagues at the workplace, resolving issues between family and friends, or discussing a missed deadline with a client, negotiating to resolve the disagreement is the best course of action.
 
Conflict resolution is nothing but finding resolution to any kind of disagreement between two or more parties. Conflict resolution skills are the need of the hour for a lot of professions as conflicts can reduce productivity and create resentment at work.
 
Equip yourself with conflict resolution skills by enrolling in conflict management training. If you want to improve your prospects of a job in the HR domain, you can also go for a conflict resolution certification program.

 

You can also earn a conflict resolution certificate online by opting for some of the best conflict resolution courses online.
 
If you are tired of scouring the internet for conflict resolution classes near me, then these days there are several conflict resolution classes online that you can choose from.
 
We have prepared a list of the best courses for conflict resolution in consultation with conflict management experts to make your work easy. These are some of the best conflict management courses online will help you develop your skills along with a certificate to show for.

 

In This Article:

 

Conflict Management Courses Online For 2021

1. Negotiation, Mediation and Conflict Resolution Specialization (Coursera)

Negotiation, Mediation and Conflict Resolution Specialization
 
Coursera is a world renowned online education portal that offers the best conflict resolution certifications. If you wish to be a successful negotiator and conflict manager and are searching continuously for ‘conflict resolution classes near me,’ then you are at the right place.
 
This is one of the best conflict management training offered by ESSEC Business School will help you master the tools and strategies for mediation and negotiations. The series consists of three of the best conflict resolution courses online. This course will teach you the fundamental skills and tools of negotiation.
 
You will learn to develop better cross-cultural anticipation and flexibility while facing a negotiation. By the end of the course, you will also gain an in-depth understanding of workplace and international conflict resolution.
 
The reason this conflict resolution certification made it to our list of top courses is that you will get access to case studies that will help you sharpen your analytical skills.
 
You will also be able to practice real online negotiations with peers. The final capstone project at the end of the course will earn you a conflict resolution certificate online.
 
The project will teach you to analyze critical situations, carry out negotiations and settle a conflict as a mediator.
 

Rating4.7 based on 1152 reviews
Learners29,043
Duration5 months
LevelBeginner level
Refund policy7-day refund
Certificate providedYes
Course material providedYes
Recorded classesYes
Course typePaid
InstructorAurelien Colson, Alan Jenkins and Joseph Maila

 

Who is this course for?

This conflict management training is perfect for managers who want to learn and practice the tools of negotiations and earn a conflict resolution certificate online.

 

 

2. Conflict Management with Emotional Intelligence (Udemy)

Conflict Management with Emotional Intelligence
 
If you wish to be a successful negotiator, it is equally important to work on your emotional intelligence. This course from Udemy is the best conflict resolution certification that will equip you with skills like rapport, listening, and empathy essential for negotiation and resolving conflicts.

 

This is one of the preferred courses as the skills and tools that you will acquire in these conflict management courses online will be helpful in day-to-day situations.

 

The conflict management training consists of 7 practical activities that will give you hands-on experience in resolving conflicts. Comprehensive notes and video lectures can be downloaded at your own convenience.

 

You will also get lifetime access to the classes. By the end of the course, you will earn a conflict resolution certificate online.
 

Rating4.4 based on 8884 reviews
Learners30,720
Duration3.5 hours
LevelBeginner level
Refund policy30-day refund
Certificate providedYes
Course material providedYes (9 articles + 10 downloadable resources)
Recorded classesYes
Course typePaid
InstructorRobin Hills
Scope of improvementThe course is very basic.

 

Learning Outcomes

A few things that you will learn from these one of the best conflict resolution classes online are:

  • Identify what conflict is and how individuals react to it
  • Check and analyze different modes of conflict resolution
  • Recognize why some conflict is a part of healthy relationships
  • Reading into the mode of conflict and how it hinders or helps in the working
  • Develop strategies for dealing with conflict
  • Know-how emotional responses are different from rational responses in conflict
  • Understanding the application of emotional intelligence to resolve conflict

 

Who is this conflict resolution certification for?

This conflict resolution training online is a perfect fit for those who are involved in managing and resolving conflicts.

 

Reviews by Jacek Makowski:

Wonderful course! A lot of explanations and good “not closed” approach to the things! Highly recommended!

 

 

3. Managing Conflicts on Projects with Cultural and Emotional Intelligence by University of Maryland (edX)

Managing Conflicts on Projects with Cultural and Emotional Intelligence by University of Maryland
 

This conflict management training by edX will aid the managers to leverage emotional and cultural intelligence using the tool of Coordinated Management of Meaning (CMM).

 

This tool will also help you have a positive impact, create persuasive communications and increase understanding among the team members. If you are tired of searching for conflict resolution classes near me, then this course is the best fit for you.

 

Through these conflict resolution courses online, you will become a master of persuasion and communication, which will help you examine the problems in communication among your team members and generate a solution.

 

There are no prerequisites for taking this course. By the end of the course, you will also earn a conflict resolution certificate online. While the introductory course is free of cost, you will have to pay a fee for earning a verified certificate.

 

This is amongst one of the best conflict resolution certification offered by the University of Maryland.

 

Duration5 weeks
LevelBeginner level
Refund policy7-day refund
Certificate providedYes
Course material providedYes
Recorded classesYes
Course typePaid
InstructorBill Brantley

 

Learning Outcomes

This conflict resolution certification course will teach you:

  • Cultural intelligence and the four steps like action, drive, knowledge and strategy
  • Emotional intelligence and its five components like self-expression, self-perception, stress management and decision making
  • How to utilize cultural and emotional intelligence to increase project management communication.
  • How to utilize the CMM tools to manage communication problems.
  • The SEAVA (Storyboarding, Enriching, Analyzing, Visioning, and Acting) tool of CMM

 

Who is this course for?

This is ought to be the best conflict management training for:

  • Managers wanting to learn handling conflicts at their workplace
  • Anyone interested in leveraging emotional and cultural intelligence to solve conflicts

 

 

4. Conflict Management Specialization by University of California, Irvine (Coursera)

Conflict Management Specialization by University of California, Irvine
 
If you are on the lookout for conflict resolution classes near me, then search no more. This conflict resolution classes online from Coursera is offered by the University of California, Irvine.
 
This course will teach you how to convert conflicts into collaborations. It is a series of three courses that would teach you to proven approaches to conflict resolution.
 
This is one of the best conflict resolution certification that will teach you the basics of conflict management and develop your intercultural communication skills.
 
Through this conflict resolution training online, you will learn to strengthen your professional and personal relationships by constructively resolving conflicts. You will become aware of how different factors like varied interests and power imbalances affect the conflicts and their strategies to resolve them.
 
By the end of this course, you will get to practice all that you have learned through a final capstone project. Although the specialization offers a flexible schedule, you will have to put in at least an hour every week.
 
You can enroll in the course free of cost; you will have to go for the paid version to earn your conflict resolution certificate online.
 

Rating4.5
Learners20, 111
Duration4 months
LevelBeginner level
Refund policy7-day refund
Certificate providedYes
Course material providedYes
Recorded classesYes
Course typePaid
InstructorNajla DeBow and Amit Kothari

 

 

5. Conflict Resolution (edX)

Conflict Resolution
 

Next on our list of best conflict resolution classes online, is this course from edX. This conflict resolution certification will help you understand the positive and negative impact of conflict, the importance of conflict management, and conflict resolution techniques.

 

You will also be taught situation awareness and emotional intelligence to deal with people, situations and interpersonal relationships. Through this course, you will understand the role of communication in handling people and situations and how it can be used for conflict resolution.

 

Although the course is free of cost, you will have to pay an additional fee for earning a verified conflict resolution certificate online. The duration of the course is flexible, but you will have to put in at least 1-3 hours per week.

 

Duration5 weeks
LevelBeginner level
Refund policy7-day refund
Certificate providedYes
Course material providedYes
Recorded classesYes
Course typePaid
InstructorRamesh Nath Mishra, Anuradha Akula and Meher Charan Vandrangi

 

Learning Outcomes

Some of the things that you will learn via these best conflict resolution classes online are:

  • Understanding different aspects of conflict.
  • Knowing why conflict resolution is crucial in handling difficult and challenging situations.
  • How to assess ourselves and the situation?
  • Understanding emotional intelligence and skills to improve emotional intelligence and its effective application
  • Communication techniques
  • Application of motivational techniques

 

 

6. Conflict Resolution Cornell Training Program (Cornell University)

Conflict Resolution Cornell Training Program
 

Every leader should possess the skill of conflict management. This conflict resolution training online offered by Cornell University is one of the highly recommended conflict resolution courses online that will equip you with skills to handle challenging situations with peers and supervisors at workplace.

 

It is a series of four conflict resolution certification courses that will help you to acquire skills to identify factors leading to a conflict, conduct a conflict diagnosis and the best approach to handle them.

 

By the completion of the course, you will earn a conflict resolution certificate online from Cornell ILR School and 40 professional development hours. Learners can subscribe to the course with a one-time fee or can go for monthly payments.

 

This instructor-led conflict management training is 100% online and requires you to put in at least 3-5 hours a week.

 

Duration2 weeks
LevelBeginner level
Certificate providedYes
Course material providedYes
Recorded classesYes
Course typePaid
InstructorSally Klingel and Katrina Nobles

 

Who is this course for?

This conflict resolution certification is ideal for managers and supervisors in managerial roles who need the skills to resolve conflicts at workplace.

 

 

7. Complete Guide to Conflict Management in the Workplace (Udemy)

Complete Guide to Conflict Management in the Workplace
 

This conflict resolution training online from Udemy is one of the best conflict resolution courses online. If you have been searching for conflict resolution classes near me, then this is the right place to end your search.

 

By taking this course, you will learn listening, communication and problem-solving techniques to handle conflicts with managers, employees or with a team at workplace.

 

You will learn to look out for common sources of conflict and how to look for signs that mitigate conflicts. By the end of the course, you will learn to use effective communication tools and build a safe work environment for your team.

 

The course comprises 49 video lectures, articles, and downloadable resources to master conflict resolution effectively. This is the best conflict resolution certification as it has a 30-day money back guarantee.

 

You will also get full-time access to the course. The content can be viewed both on mobile and TV.

 

Rating4.4 based on 6236 reviews
Learners16, 934
Duration2 hours
LevelBeginner level
Refund policy30-day refund
Certificate providedYes
Course material providedYes (23 articles + 23 downloadable resources)
Recorded classesYes
Course typePaid
InstructorJoeel and Natalie Rivera
Scope of improvementMore exercise and quizzes would have helped

Learning Outcomes

Some of the things you will learn from this conflict resolution certification are:

  • Learn to identify warning signs and prevent conflict before it starts
  • Create a safe work environment that encourages open communication and trust
  • Know your conflict resolution style and how to improve your reactions
  • Applying strategies and communication skills to avoid conflict and manage conflict
  • Understand when to mediate conflict resolution conversations
  • Establish conflict resolution guidelines, and training for your organization
  • Reaching the base cause of the conflict

 

Who is this course for?

This is the best conflict management training for:

  • Individuals who want to learn how to resolve conflict and in the best case prevent them
  • Leaders, managers or HR professionals
  • Leaders and managers who want to a safe work environment for their employees and teams

 

Reviews by Floricel R. Lagos:

This course is very helpful and comprehensive. Im looking forward in applying this knowledge appropriately and effectively. Thank you and God Bless.

 

 

8. Become a Master at Conflict Management at Home or Work (Udemy)

Become a Master at Conflict Management at Home or Work
 
This conflict resolution training online from Udemy will teach you a healthy way to resolve conflicts at home and work. It will help you to deal with difficult situations more tactfully.

 

You will learn to develop emotional intelligence and conflict resolution skills to resolve conflicts at personal and professional levels through the course.

 

The course will show you different styles of communication and their pros and cons, which can help you prevent disagreements from turning into conflict and make you capable of staying calm in such stressful situations.

 

This conflict resolution certification consists of 51 classes. This is one of the best conflict resolution courses online on Udemy as you get full lifetime access to the course content, and it can view it on both mobile and TV.

 

Rating4.6 based on 2528 reviews
Learners8953
Duration4.5 hours
LevelBeginner level
Refund policy30-day refund
Certificate providedYes
Course material providedYes (10 articles + 31 downloadable resources)
Recorded classesYes
Course typePaid
InstructorRoger Kay Allen
Scope of improvementNot an interactive course

 

Learning Outcomes

Few things that you will learn through this course are:

  • Conflict management skills to resolve conflicts
  • Steps to deal with critical conversations and resolve conflicts
  • Pros and cons of different communication styles
  • Conflict management personally and professionally with real-world examples
  • Preventing disagreements from turning into conflicts
  • How to stay calm and handle conflicts

 

Who is this course for?

This course is suitable for:

  • Professionals who intend to learn conflict management at work
  • Team leaders wanting to create safe work environment for conflict resolution and open dialogue
  • Individuals who want to earn a conflict resolution certification

 

Reviews by Ruth Agnes G. Chavez:

I liked the experiences and situations that were discussed. This would guide me in every circumstances I will be facing. Thank you!

 

 

9. Conflict Resolution in the Workplace (Pluralsight)

Conflict Resolution in the Workplace
 
Pluralsight is a renowned and trusted online education platform across the world. It offers one of the best conflict resolution courses online.

 

The course approaches a step-by-step process to resolve conflicts. First, it will teach you to identify conflicts. Next, it will teach to stop conflict from escalating, bring the two parties to the agreement, determine your style for dealing with the conflict, and then mediate to resolve the conflict.

 

Rating4
Duration1 hour and 41 minutes
LevelBeginner level
Certificate providedYes
Course material providedYes
Recorded classesYes
Course typePaid
InstructorStephen Haunts

 

This course from Pluralsight provides practical tools to help you prevent disagreements from going too far and turning into crisis.

 

Who is this course for?

This course is ideal for individuals working in a team environment.

 

 

10. Conflict Management at Work: Real World Strategies & Tools (Udemy)

Conflict Management at Work: Real World Strategies & Tools
 
If you are looking for a practical way to handle conflicts in the workplace, then this conflict resolution certification is a perfect fit for you.

 

It is ideal for managers and supervisors as it will teach you to understand conflicts and resolve them using different strategies and tactics.
 
Through this course, you will learn to recognize the signs of conflict, reduce and reverse its escalation, prevent it early and handle critical conflicts.
 
The best part about this course is that it gives you full lifetime access to the course content on mobile and TV. You will also get a certificate of completion at the end of the course. There are no prerequisites for taking this course.
 

Rating4.4 based on 1767 reviews
Learners6492
Duration1.5 hours
LevelBeginner level
Refund policy30-day refund
Certificate providedYes
Course material providedYes (13 articles + 14 downloadable resources)
Recorded classesYes
Course typePaid
InstructorMike Clayton

 

Learning Outcomes

Some of the things you will learn through this course are:

  • Sources of conflict
  • Listening skills and ways to handle conflict
  • Effect of personalities on conflict
  • The ways people resist ideas
  • Signs and stages of conflict escalation
  • Steps for de-escalating conflict
  • Strategies for conflict resolution
  • Recovering personal or professional relationship

 

Who is this course for?

This conflict resolution certification is suitable for managers and supervisors at all levels.

 

Reviews by Bernadette Soko:

The course was a good match. It helped me to know the person I am and how my behavior may cause or help in conflict.

 

 

Bonus Conflict Management Courses Online

1. Conflict Resolution Training (Compliance Training Group)

Conflict Resolution Training
 
Conflict at the workplace is a daily issue. The ability of team leaders or managers to resolve conflicts in a timely and effective manner can stop conflicts from escalating and also increase productivity.

 

Compliance training group’s conflict resolution course will equip you with skills to resolve and prevent conflicts at the workplace. In addition, this training will enable employers and supervisors to get involved and resolve workplace conflicts actively.

 

The duration of the course is 1 hour long and it is available in English. It is paid course.

 

Learning Outcomes

Few things this training will teach you are:

  • Identify the causes of conflict in your organization
  • Different styles and approaches to conflict resolution
  • Identify your organization’s common responses to conflict
  • Create an environment for open dialogue during conflict resolution
  • Respond to anger in the workplace and manage your own anger
  • Identify the best practices for effective communication
  • Active listening during conflict resolution

 

 

2. Introduction to Conflict Management and Negotiation (Alison)

Introduction to Conflict Management and Negotiation
 
This conflict resolution training that will teach you to resolve workplace conflicts and create a conducive work environment. The course will teach you negotiation skills to handle conflicts.

 

This conflict resolution certification will teach you different types of conflicts, causes of conflicts, and different conflict resolution techniques. You will also be introduced to BATNA (Best Alternative to a Negotiated Agreement).

 

Learners will be taught the five stages of negotiation, common mistakes to be avoided during negotiation, and the importance of ethics while dealing with conflicts.

 

By the end of the course, you will learn to manage conflicts better and make your professional and personal life much easier.

 

This conflict management training from Alison is a 3-hour long course that will help you understand key skills and techniques of conflict management.

 

Close to 18,000 students have already enrolled in the course. To successfully complete the course, you need to achieve 80% or higher in-course assessment. Once you complete the course, you will earn a completion certificate.

 

 

Conclusion

Explore our list of conflict resolution certification and choose the best one suited for you. We have come up with these courses after conducting in-depth research.

 
Taking these courses in conflict management will help you effectively resolve critical conflicts in all walks of life.

 
All the managers and supervisors taking these courses will be able to create a conducive work environment and build the confidence of their team.

 

Conflict Resolution Training Online Reviewed by 10 Conflict Management Experts 4.8

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