Following the Burning Glass Labor Insights studies, communication is the number one skill assessed by employers. Beyond that, your presentation and writing skills are also in their Top 10.
In another survey, GMAC Recruiters reported that written & oral communication and presentation skills are one of their top 5 most sought-after skills when hiring employees for management roles.
In data collected by Burning Glass Technologies, communication and writing skills are sparse. However, they are still one of the top-demanded skills in every occupation, even in the technical field. All of this proves how important communication is in the business space.
Let us not go too far. Do we all not tell stories at some point in time or other? This is the medium we use to share our insights and ideas. However, unfortunately, many of you might not communicate the story as well as it is supposed to be communicated.
In the workplace, business communication might involve different forms of communication – emails, written or oral interactions, non-verbal communications, personal discussions, sharing stories, and public speaking.
To learn effective business communication, you must enroll in some of the best-rated business communication courses online. The internet has an array of such courses. But, which one should be your go-to pick? We did our research and drafted a list of 8 of the best courses for you. Now, let us get started and address these courses one by one.
Best Business Communication Classes and Training Online
- Business Communications – Offered by The University of British Columbia – [edX]
- Professional Certificate in Communication Skills – Offered by Rochester Institute of Technology – [edX]
- Business Communications – The Basics – Offered by The Doane University – [edX]
- Business Communication Skills: Business Writing & Grammar – [Udemy]
- Workplace Communication: You Can Speak Up at Meetings! – [Udemy]
- Business Fundamentals: Effective Communication – Offered by The Open University – [FutureLearn]
Bonus Courses
8 Best Business Communication Courses Online
1. Business Communications – Offered by The University of British Columbia – [edX]
This business communication certification online is a part of the Business Fundamentals Professional Certificate program. The course is designed to elevate your interpersonal communication skills, presentation, and writing skills to put you in a position to succeed in the business world.
| Offered by | The University of British Columbia |
| Instructor | Marlisse Silver Sweeney |
| Enrolled | 71,891 students |
| Duration | Estimated 6 weeks (3–5 hours per week) |
| Paid | Optional |
| Certification | Only with the paid version |
| Self-paced | Yes |
| Level | Introductory |
| Cons | Graded assignments and certifications come with a paid version only. |
Learning Outcomes
These are the best business communication classes online that will help you learn the following:
- An array of guidelines and practices, which have been derived from experience and research
- Strategies to better your communication style
- Methods to improve clarity, impact, and conciseness
- Thinking strategically about the different forms of communication
- Communicating with a diverse audience
- Building logical and sound arguments employing the best evidence
- Communicating well in the business setting
- Drafting an array of compelling and well-written supporting business documents for better communication
Prerequisites
This is one of the introductory-level business communication courses online. So, as such, there are no prerequisites associated with this course.
Who is eligible for this course?
Sadly, this business communication training online is not meant for the learners from:
- Iran
- Cuba
- Crimea region of Ukraine
Even though edX is trying to bag the U.S. Office of Foreign Assets Control (OFAC) license to make the course available in these regions and countries, their licenses aren’t comprehensive enough to make the course available in all the locations. Beyond that, this course is eligible for all learners.
2. Professional Certificate in Communication Skills – Offered by Rochester Institute of Technology – [edX]
It is a comprehensive compilation of the best business communication courses online, which teaches you effective communication skills, which your employers appreciate the most.
So, everything is included in this best business communication training online, from crafting a powerful presentation to creating a story, and employing public speaking tools.
| Offered by | Rochester Institute of Technology |
| Instructor | Keith B. Jenkins, Lori Marra, Thomas Dooley, and Kari Cameron |
| Enrolled | Course 1 – 12,351, Course 2 – 25,788, and Course 3 – 6,390 students |
| Duration | 2 months (4 – 6 hours per week) |
| Paid | Optional |
| Certification | Only with the paid version |
| Self-paced | Yes |
| Level | Introductory |
| Cons | Graded assignments and certifications come with a paid version only. |
This is one of the best business communication certifications online offered by edX. It comprises three skill-building courses. All of these are self-paced courses. So, you can start and finish at your timeline.
Learning Outcomes
Broadly, via the compilation of the three business communication courses online, you will learn:
- To craft narratives and messages, which resonate with your audience and help you achieve a required outcome.
- Using simplistic tools and skills for delivering and preparing memorable presentations.
- Employ impactful images to boost your communication and presentation to impress your audience.
- Elements of effective communication strategies and stories and using them in your workplace
- Active listening and understanding of different communication styles to build rapport
- Customizing the messages to reach out to a target audience
- Applying the elements of the speech communication
- Designing a clear and impactful speech
- Utilizing the most suitable practices to present quantitative data using images
- Incorporating the fundamentals of visual design to amplify presentation.
The three courses included in this program are:
a) Storytelling in the Workplace
Think of the most influential figures in your country, organization, and anywhere in the world. What are some qualities that you find in them? Of course, an expected quality that you will find in all of them is they are all brilliant storytellers.
Storytelling is an impressive skill to share ideas and develop a community. However, if we do not know the drill, we may not be able to tell the story as perfectly as we intend to. Narratives or stories around the workplace can be from presentations, proposals, email communications, product kickoffs, project kickoffs, or briefs.
So, these business communication classes online will familiarize you with the narrative’s structure and how it varies according to the situation, the medium, and the targeted listener. Despite the abbreviated messaging lingo surging in popularity, there is still a different place for professional, cohesive, and impact communication to reach the desired outcome.
b) Public Speaking
Public speaking is one of the biggest fears for quite many of you. Even the most renowned public speakers admit that at a point in time, they, too, felt highly anxious to speak in front of a group of people.
To be a good public speaker, you need to have more than just performance. It is an outcome of:
- Preparation
- Research
- Reasoning
- Critical thinking
- Well-organized narrative
In this course, you will grasp several methods that can help build your confidence, reduce anxiety, and tailor a process, resulting in a fantastic speaking experience.
This course will help you gain all the knowledge and principles required for formal public speaking, emphasizing language use, evidence, organization, strategy, ethics, delivery, and adequate use of media aids.
c) Visual Presentation
Visual presentation is pivotal in effective presentation and communication. You cannot underestimate the vitality of imagery and its impact on branding, awareness, and memory recall.
Utilizing a relevant image can make the whole section more impactful, be it a video, presentation, or document. So, with this introductory course, you will learn the best practices, key principles, and visual communication for professionals who aren’t designers by profession.
3. Business Communications – The Basics – Offered by The Doane University – [edX]
Next, we have another set of business communication courses online by edX. In this course, the learners will be made thorough about the communication fundamentals.
In addition, you will also discover the various communication styles and address them in a business setting.
Further, the different learning styles and emotional intelligence, which is also a vital ingredient in effective communication, will also be a part of this course.
| Offered by | Doane University |
| Instructor | Debora Sepich |
| Associated program | MicroBachelors Program in Business and Professional Communication for Success |
| Duration | Estimated 4 weeks (5–8 hours per week) |
| Paid | Optional |
| Certification | Only with the paid version |
| Self-paced | Yes |
| Level | Introductory |
| Cons | Graded assignments and certification comes with a paid version only |
Learning Outcomes
In this business communication certification online, you will learn:
- Knowledge of the different communication principles
- Techniques for effective listening
- Everything that can contribute to effective business communication for amplifying the company’s success
- Crafting apt messages via business letters and messaging
- Application of the proper business writing techniques and business communications techniques
- Basics of business communication while working with a diverse team
- Types of business presentations
- Formulating a communication model
- Differences between internal and external communication
Prerequisites
It is an introductory course. So, as such, there are no prerequisites to take this business communication training online.
4. Business Communication Skills: Business Writing & Grammar – [Udemy]
Next on our list is one of the bestseller business communication courses online by Udemy. This course will help you be a better writer and present yourself professionally via your writing and interactions with your co-workers, clients, or boss – today and for the rest of your career.
In this course, there are a bunch of downloadable grammar worksheets, freebies, and business writing exercises, which make the whole course more valuable and interactive. Once you are through with the course, you will have access to the Facebook community of the instructor.
Moreover, with the course, you also get the 50 business-success skills list by Alex Genadinik that can help boost productivity skills and improve business communication.
We also recommend this as one of the best business communication courses online because of the responsive instructor. He answers 99% of student questions in just 24 hours span, which can be helpful whenever you have doubts.
| Rating | 4.5 |
| Enrolled | 29,664+ students |
| Paid | Yes |
| Certification | Yes |
| Duration | 15 hours of on-demand video |
| Instructor | Alex Genadinik |
| Return or refund policy | 30-Day Money-Back Guarantee |
| Cons | For the content within, the course appears a little lengthy. Learners feel the need to have more practice on business writing and grammar. |
Learning Outcomes
It is one of the top-rated business communication courses online. So a few things that you will learn with this course are:
- Clarity in English grammar is required for you to work as a freelancer
- Familiarity with business English
- Knowing how to write well
- Writing a business letter
- Crafting better professional emails, employing effective email writing techniques
- Communicating better on video and phone calls
- Conducting well in a professional setup
- Methods to solve a conflict in the business environment
- Adequate skills to communicate in a meeting
- Report writing skills
- Business proposal writing skills
- Creating storytelling presentations
- Presentation skills
Prerequisites
This is one of the finest business communication courses online for beginners. So, you can take this course, sans any communication skills. Via this course, you can gather the required skills for you as you move forward with the course.
Who should take this course?
These are the best business communication classes online suitable for:
- Freelancers
- Entrepreneurs
- Junior Employers
- Anyone who wishes to learn English speaking for business
- People who want to elevate their business communication skills
5. Workplace Communication: You Can Speak Up at Meetings! – [Udemy]
Next on our list is another of Udemy’s best business communication training online.
| Rating | 4.5 |
| Enrolled | 41,180+ |
| Paid | Yes |
| Certification | Yes |
| Duration | 28.5 hours on-demand video |
| Instructor | Media Training Worldwide Digital and TJ Walker |
| Return or refund policy | 30-Day Money-Back Guarantee |
| Cons | The video quality is poor. There is a constant lag experienced. |
Learning Outcomes
A few things you will learn in this business communication certification online course are:
- Speaking up at the meetings
- Rehearsing the comments for the meetings
- Projecting confidence when speaking in front of people
- Gathering your thoughts fast to provide impromptu comments
- How to conceal awkwardness or nervousness when speaking in a meeting
- Preparing in advance for meetings
- Ensuring that people can understand and hear you properly
- Being comfortable with all workplace communication aspects
Prerequisites
This is one of the best business communication courses online, and there is a minor prerequisite to the course. You must record yourself with a webcam or cell phone camera when speaking before beginning the course.
It is one of the best business communication certifications online, wherein everything you learn is by doing. The most significant part of the course is speaking on the video, critiquing yourself, and improving it till you perfect it.
As you approach the end of the course, you will love how you appear and sound in the video, and this is the skill you will need in all future presentations, both in a personal and professional setup.
Who should take this course?
This business communication training online is suitable for anyone who requires more information on:
- Email writing
- Communication
- Business communication
- Personality development
- Anyone who wants to partake in meetings will also love this course.
6. Business Fundamentals: Effective Communication – Offered by The Open University – [FutureLearn]
With a rating of 4.8, this is also one of the desired choices for business communication courses online.
This course is designed to offer practical communication training to help you save time, boost personal effectiveness, and lower your stress levels.
It will provide you with a knowledge of different kinds of communication media. This course is accredited by EOCCS, the first international quality benchmark for online business and management education courses.
| Rating | 4.8 |
| Certification | Yes |
| Duration | Four weeks (Demands a weekly study of three hours) |
| Paid | Yes |
| Enrolled | 121,398 students |
| Offered by | The Open University |
| Return or refund policy | You will be eligible for a refund if:
|
| Cons | In places, the course may feel too basic |
Learning Outcomes
This is the best business communication training online meant to learn:
- Writing emails
- Writing proposals
- Drafting reports
- Making convincing presentations
- Conducting productive meetings
- Solving personal differences
- Making effective phone calls
- Communicating online in a professional setup
It is a self-guided course. So, you can take it at your own pace.
Who should take this course?
These are the best business communication classes online for anyone:
- Interested in bettering their communication skills in the workplace
- Jobseekers who need internal promotions
- Anyone who wants to better their routine communication skills.
Prerequisites
There are no prerequisites for these classes. Therefore, you do not need any prior knowledge or training to start the course.
Read here about our selection of best body language courses and leadership training online.
Bonus Courses
1. Business Communication Courses – Coursera
In our view, when it comes to business communication classes online, there is no better platform than Coursera. So, while we were on our research work, we scoured through a plethora of Coursera business communication courses online.
Surprisingly, there were a couple of courses which caught our attention. When you click on the link above, you can get a list of all these courses. They are all exemplary certification courses, which can be exceptionally useful to provide you with the necessary skills.
Furthermore, Coursera has courses suiting all skill levels and experiences. So, scan through the listed courses, and then you can make a selection, depending on your needs and requirements.
Some courses that you must mainly check out are:
- Business English Communication Skills Specialization
- Improve Your English Communication Skills Specialization
- Effective Communication: Writing, Design, and Presentation Specialization
- Successful Negotiation: Essential Strategies and Skills
- Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator
- Automize Business Communication using Power Automate
2. Business communication – [Learn Digital With Google]
![Business communication – [Learn Digital With Google]](https://www.tangolearn.com/wp-content/uploads/2021/11/business-communication-1.jpg)
These are the best business communication classes online that will provide you with simple advice and tips on business writing. Further, you will also be taught the right ways to make your communication engaging, easy to read, and concise.
It is a free course that comprises easy-to-implement tips, video tutorials, assignments, and several quizzes. A good thing is each of the resources in the course comes with lifetime access.
Prerequisites
These are only hour-long classes that are ideally suited for beginners. So, sans any prior knowledge or experience, you can begin with the course.
Learning Outcomes
Business writing is an effective written business communication that is utilized in a professional setting. It may be a report, memo, or email. This free business communication course will provide you with every piece of information to make your communication crisp, clear, and direct.
A few things that you will learn in this business communication certification online course are:
- Business writing essentials
- Writing an influential business report
- Creating an effective and impactful business email
- Writing a precise business memo
- Formatting a business document
Related: B Best Business Coach Training Online
Conclusion
So, these for us are the top eight best business communication classes online. We have tried to include every detail about these courses in this guide. Metrics, such as the course instructor, reviews on the course, instructor bio, enrolment date, and the fee you have to pay are also pivotal.
However, they have not been included in this guide. So, if you wish to know more about these courses, you can visit the links annexed and read about them.
That is all from us on these courses. Happy Learning!
